TSI - Configuration

Setup Process

Temando Setup

 

General Preferences

These are available from the Setup → Company → General Preferences screen within NetSuite, on the Custom Preferences tab under the SI Temando Shipping Integration sub-heading.

OptionDescription
SI Temando Pre-Saved LocationThe value here will be sent through with your request to Temando to identify the origin location. This only applies if the NetSuite account does not have locations enabled, if locations are enabled then the value is set per location.
SI Transaction Buttons Available in ViewIf set, buttons for Shipping Quote, Make Booking and Calculate Shipping will be added to transactions when they are in view mode.
SI Transaction Buttons Available in EditIf set, buttons for Shipping Quote, Make Booking and Calculate Shipping will be added to transactions when they are in edit mode.
SI Calculate Packages AutomaticallyIf set, the shipping packages list will be calculated automatically as item fulfillment details are updated.
SI Duty Paid DefaultIf set, then the Duty Paid flag on a Sales Order / Item Fulfillment will be set by default.
SI Print Labels at Booking TimeIf set, a label will be opened in a separate browser tab when a booking is completed.
SI Print Labels with ManifestIf set, labels will be opened in a separate browser tab when a manifest is confirmed or retrieved. 

Shipping Providers

The Shipping Providers record type contains a list of all accounts with Shipping Brokers. It is possible to have more than one account with a single Broker.

Field

Description

NameUser customisable name for this Provider - in most cases, if there is only one account with Temando, this can simply be "Temando".
Shipping BrokerShipping Broker this Provider interfaces with - at the moment Temando is the only available option.

Live Username

Username to log in to the live system with.

Live Password

Password to log in to the live system with.

Test Username

Username to log in to the test system with.

Test Password

Password to log in to the test system with.

Test Mode

If checked, messages will be sent to the Temando test system (rather than live).

Authorisation Key

Not used for Temando (leave blank).

Use Default Location

If checked, the Default Sales Order Location will be used instead of the transaction location.

FolderInternal ID of the folder to save shipping documentation in.
Origin Notify BeforeWhat the "Notify Before" flag for the origin location should be set to if other defaults (e.g. on Location) are blank.
Origin Limited AccessWhat the "Limited Access" flag for the origin location should be set to if other defaults (e.g. on Location) are blank.
Origin Has ForkliftWhat the "Has Forklift" flag for the origin location should be set to if other defaults (e.g. on Location) are blank.
Destination Notify BeforeWhat the "Notify Before" flag for the destination location should be set to if other defaults (e.g. on the Transaction) are blank.
Destination Limited AccessWhat the "Limited Access" flag for the destination location should be set to if other defaults (e.g. on the Transaction) are blank.
Destination UnattendedWhat the "Unattended" flag for the destination location should be set to if other defaults (e.g. on the Transaction) are blank.
Destination Has ForkliftWhat the "Has Forklift" flag for the destination location should be set to if other defaults (e.g. on the Transaction) are blank.
Send Return Address SeparatelyIf set, a return address will be sent through to Temando as well as the origin address. This will be taken from NetSuite's return address value.
City Field on Sales OrderEnter the name of the field to use as the city / suburb field from a Sales Order.
City Field on Item FulfillmentEnter the name of the field to use as the city / suburb field from an Item Fulfillment.

Delivery Notes Field

Enter the name of the transaction field that should be used to source the delivery notes to send to Temando.

Validate Postcodes

If set, the postcode will be validated as correct for the given city / suburb and state.

Autobook

If set, a booking will automatically be made when an Item Fulfillment is saved.

Client IDClient ID value to send through to Temando when confirming or retrieving manifests.
Temando Payment MethodValue to send through to Temando for the payment method.
Temando Label Printer TypeValue to send through to Temando for the label printer type.

Shipping Carriers

The Shipping Carriers record type contains a list of carriers that can be quoted from or booked via Temando. This list should relate directly to the list of carriers provided by Temando. Entries in this list are added / removed by Cloud Coders and will be updated when the bundle is updated.

The fields "Markup" and "Is Active" can be maintained locally to indicate the percentage markup that should be added to any quotes from this Carrier, and whether this Carrier is available for quotes / bookings.

Shipping Services

The Shipping Services record type contains a list of services available from service providers. Each Shipping Service should correspond to a single Shipping Item (this is a built-in Netsuite type, also known as a Shipping Method). In this way, when a Shipping Item is selected on the transaction, the appropriate Shipping Service can be identified to provide the additional information necessary to communicate with Temando (or other relevant Shipping Provider).
A Shipping Service must specify a Shipping Provider (i.e. Temando, which is currently the only available choice), and may optionally specify a shipping carrier and shipping method. If these values are specified, they will be pre-selected automatically when running the Temando Shipping Assistant. In addition, they will be used if the "Shipping Quote" or "Make Booking" options are used. Because these two processes work without further human intervention, the selected Shipping Service must have carrier and method specified for them to complete successfully. These link the shipping items in Netsuite to Temando.

Field

Description

Shipping Provider

Shipping Provider to contact for this Shipping Service.

Shipping Item

Netsuite Shipping Item (or Method) that this service is linked to.

Temando CarrierTemando carrier to select automatically when this service is used (optional).
Shipping MethodTemando shipping method to select automatically when this service is used (optional).

Available for Webstore

Is this service available from the webstore?

Default for Webstore Quoting

Is this service the default one to use by the webstore?

Markup Margin

Percentage to mark the quote up by (for webstore use only).


The default Shipping Method (Shipping Item) for a customer can be set on the Preferences tab on the customer record.
 

Australia Post Pre-saved Locations

When using Australia Post with Temando, it is a required that each location that goods are sent from has a Location value included in the data. This will need to be obtained from your Temando Account Manager or Temando Support. How this is implemented depends on your Netsuite Configuration

Solution - Locations not turned on

Under Set-up / Company / General Preferences, under the Custom Tab will be a field called SI TEMANDO PRE-SAVED LOCATION. Enter the value supplies by Temando in this field

Solution - Locations turned on

Under each location that  will be used for Australia Post, edit the location record and enter the SI TEMANDO PRE-SAVED LOCATION field

Packaging Types

The Packaging Types record type contains a list of packaging types that can be used within Temando quotes or bookings. This list should relate directly to the list of packaging types provided by Temando.

Container Sizes

The Container Sizes record type contains a list of pre-defined container sizes that can be assigned to items (note: an item can either use one of these pre-defined container sizes or use custom one-off values).

Field

Description

Name

Name used to identify this container size.

Packaging Type

Packaging type to send to Temando when this container size is used.

Length

Length of this container (in specified size units).

Width

Width of this container (in specified size units).

Height

Height of this container (in specified size units).

Size Unit

Measurement unit that the length, width and height are specified in.

Weight

Weight of the container itself (this will be added to weight of the carried items).

Weight Unit

Weight unit that the container weight is specified in.

Temando Pallet Type

Temando pallet type to use (if packaging type is pallet).

Temando Pallet Nature

Temando pallet nature to use (if packaging type is pallet).


Item

Custom fields are available on the item record to specify additional information required for shipping integration.

Field

Description

Is Fragile

Is this item fragile (if so, Temando is notified).

Packing Quantity

Quantity of items that can be fit in a single container.

Container Size

Container to use when shipping this item.

Package Type

Used if no container size specified, value as per Container Size record type.

Package Length

Used if no container size specified, value as per Container Size record type.

Package Width

Used if no container size specified, value as per Container Size record type.

Package Height

Used if no container size specified, value as per Container Size record type.

Package Size Unit

Used if no container size specified, value as per Container Size record type.

Container Weight

Used if no container size specified, value as per Container Size record type.

Container Weight Unit

Used if no container size specified, value as per Container Size record type.

Pallet Type

Used if no container size specified, value as per Container Size record type.

Pallet Nature

Used if no container size specified, value as per Container Size record type.